A hardware wallet stores your private keys offline so they can’t be accessed by malware or online attackers. This page walks you through unboxing, first-time setup, verifying authenticity, saving your recovery phrase, and common post-setup steps. Follow each step carefully — security is mostly about good habits.
Only purchase devices from authorized retailers or the manufacturer’s official store. On arrival, inspect anti-tamper seals and included accessories. If anything seems altered, stop and contact support.
Connect the device to your computer or mobile and power it on. The device will show an onboarding flow: choose a new wallet, set a PIN, and proceed to the recovery phrase step. Keep the device screen visible during setup.
The device will display a sequence of words (often 12/18/24 words). Write them down on the provided card or a secure medium. Never store the phrase as a photo, text file, or in cloud storage.
During setup the device may ask you to confirm words from the phrase. Confirm exactly as shown. After setup, send a small test transaction before moving large amounts.
Install the official desktop or mobile companion app to manage your accounts and install coin-specific applications. Use only official downloads from verified sources.
Store your written recovery phrase in two separate secure locations if possible (e.g., a safe and a safety deposit box). Prepare a clear inheritance plan so your loved ones can recover funds if needed.